R2PBet Privacy Policy

Last updated: January 2026

This Privacy Policy explains how R2PBet collects, processes, stores, and protects personal data provided by users of our casino services. By accessing or using R2PBet, you acknowledge that you have read and understood the practices described in this document. This policy applies to all users based in the United Kingdom and is governed by applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

R2PBet acts as the data controller responsible for your personal information. As the data controller, we determine the purposes and means by which your personal data is processed. Any questions regarding this policy or your personal data may be directed to our dedicated data protection contact, details of which are available through our customer support channels.

2. Information We Collect

We collect personal data in several ways depending on how you interact with R2PBet.

Information you provide directly:

  • Full name and date of birth
  • Email address and contact details
  • Residential address and nationality
  • Payment information, including bank account or card details
  • Identity verification documents (e.g., passport, driving licence)

Information collected automatically:

  • IP address and device identifiers
  • Browser type and operating system
  • Session activity, including pages visited and time spent
  • Transaction history and gameplay data

Information from third parties:

  • Identity verification and fraud prevention agencies
  • Payment processors
  • Regulatory bodies where legally required

3. How We Use Your Data

R2PBet processes personal data for specific, lawful purposes. We do not use your information beyond the scope outlined here.

  • Account management: Creating and maintaining your user account, verifying your identity, and ensuring eligibility to use our services.
  • Transaction processing: Handling deposits, withdrawals, and payment verification securely.
  • Legal compliance: Meeting obligations under UK gambling regulations, anti-money laundering (AML) legislation, and Know Your Customer (KYC) requirements.
  • Responsible gambling: Monitoring account activity to identify patterns that may indicate problem gambling and applying appropriate safeguards.
  • Security and fraud prevention: Detecting, investigating, and preventing unauthorised access or fraudulent activity.
  • Service communications: Sending account-related notifications, updates to terms, or security alerts.

Where we rely on legitimate interests as a legal basis for processing, we ensure those interests are balanced against your rights and do not override them.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Regulatory requirements under UK gambling law typically mandate that account and transaction records are kept for a minimum of five years following account closure. After this period, data is securely deleted or anonymised.

5. Sharing Your Data

R2PBet does not sell personal data to third parties. We share information only under the following circumstances:

  • With identity verification and KYC service providers acting on our behalf
  • With payment processors necessary to complete transactions
  • With the UK Gambling Commission or other regulatory authorities upon lawful request
  • With law enforcement agencies where required by court order or statutory obligation
  • With fraud prevention organisations to protect users and the business from financial crime

All third-party processors are bound by data processing agreements that require them to handle your information securely and in accordance with UK GDPR.

6. Your Rights

As a UK resident, you hold specific rights regarding your personal data under the UK GDPR:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure: Request deletion of your data, subject to our legal retention obligations.
  • Right to restriction: Request that we limit processing of your data in certain circumstances.
  • Right to data portability: Receive your data in a structured, machine-readable format.
  • Right to object: Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, contact our support team. We will respond within the statutory timeframe of one calendar month.

7. Cookies

R2PBet uses cookies and similar tracking technologies to maintain session functionality, analyse site performance, and deliver a consistent user experience. You may manage or withdraw cookie consent at any time through your browser settings or our cookie preference centre.

8. Changes to This Policy

R2PBet reserves the right to update this Privacy Policy periodically. Any material changes will be communicated to registered users via email or through a prominent notice on our website. Continued use of R2PBet following such notification constitutes acceptance of the revised policy.